Efficient administration within primary care plays a pivotal role in ensuring the seamless delivery of patient care.
The meticulous organization of practices, coupled with thorough documentation of both patient records and staff details, is paramount. Administrative processes serve as the backbone for effective information dissemination, enabling patients to connect with the appropriate healthcare providers and ensuring practices can swiftly identify and liaise with the relevant person.
Here are a few things that administrators might perform as part of their day to day role:
- Ansering phone calls and responding to inquiries.
- Handling incoming and outgoing correspondence, such as letters and emails.
- Manging office supplies and inventory.
- Typing up notes or reports.
- Filing and photcopying.
- Chasing up reports.
- Inputting and recording data.
Administrators need to have some of the following skills in order to be successful in their role:
There are no set requirements for the administrator role. Employers may ask for admin experience, IT skills and evidence of good literacy and numeracy. Other than that, in most cases, employers recognise that a potential candidates behaviour is the most important thing and they will be looking for someone who shows that their values and bahaviours allign with the practice's.
If you are interested in this role, email us at ddlmc.thehubplus@nhs.net for more information.