Level 2 Pharmacy Services Assistant Apprenticeship

Overview:

The Pharmacy Services Assistant (PSA) works under the supervision of a Pharmacist, Pharmacy Technician, or other accountable healthcare professional. The PSA provides a variety of pharmacy and medicines services to patients, the public and other professional healthcare teams. The PSA supports the delivery of pharmacy services in a variety of pharmacy environments.

A PSA will be involved in supporting the supply, preparation and assembly of medicines and products; issuing them to patients and other healthcare professionals and assisting in providing advice to patients to help them to make effective use of their medicines. They will be responsible for ordering and receiving medicines, as well as their storage, disposal and return. They will have an understanding of healthy lifestyle choices and relevant screening services.

Duration: 12 months

Level:

Entry requirements:

Apprentices without level 1 English and Maths will need to achieve this level and take the test for level 2 English and Maths prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.  

Behaviours

 

  • Be trustworthy and honest, respectful and caring
  • Act with integrity and fair conduct, have the courage to say when something is wrong
  • Be a reliable and capable member of the workforce and recognise your own value and that of your team
  • Display effective interpersonal skills
  • Respect patients’ values