Quality Conversations
- Learn About Health Inequities: Recognize that health in Derby and Derbyshire is not always fair.
- Enhance your conversation skills: Develop skills to discuss what matters most to the people. Understand communication principles.
- Take a personalised approach in every role. Explore how to truly take a personalised approach and understand the skills and approaches involved.
The modules are accessible anytime, anywhere. All you need is a phone, tablet, laptop, or computer with an internet connection.
Start learning today with Quality Conversations and make a difference in your workplace.
Sign up for the e-learning, by using the link here QC eLearning link
Quality Conversations Training:
Quality conversations training is available to everyone working across Derby and Derbyshire. It builds staff skills to support conversations around behaviour change, raises awareness of the impacts of health inequalities, and supports patient engagement.
There are a range of different sessions available; start with the Quality Conversations Core Skills session and then build on that with the relevant additional spotlight sessions.
All sessions are delivered on-line and are facilitated by experienced coaches. Bespoke sessions can be arranged for interested teams and can be delivered face to face. Click on the link to view the range of sessions on offer. Quality conversations » Joined Up Care Derbyshire
Quality Conversations Core Skills Training:
You will learn about the impact of health inequalities, and develop listening skills, communications skills, and health coaching approaches. You will gain expert tips and advice tailored to your needs and a chance to practice in small friendly groups.
Spotlight session - Having behaviour change conversations:
In this session you will learn:
- What behaviour is and isn’t.
- How health inequalities can impact on behaviour change.
- How to introduce conversations about behaviour change.
- Skills to support people to change their behaviour.
- Why is it that most people know what they ‘should‘ do, but it doesn’t change their behaviour?
Spotlight session – Quality Conversations for Mental Health
Would you like to have better conversations with people about their mental health?
In this short course, you’ll learn how to start conversations about wellbeing, mental health, and helpful ways to respond.
You’ll learn mental health conversation skills for your working life – and life away from work.
Spotlight session – Supporting People to Support Themselves
Develop skills to introduce and promote self-management.
Understand how to support people to manage their own care.
Spotlight session – Quality Conversations for Leaders
Focus on how to support the workforce more effectively and compassionately.
Learn how to apply coaching in conversations as a leader.
Develop skills to improve engagement, well-being, and compassion at work.